Telecommunications & IT

The rapid pace of innovation, rising demands for availability and security, and increasing cost and competitive pressures present unique challenges for procurement and the supply chain in the telecommunications and IT industries. Technology dependencies, short product cycles, and complex supplier structures require a clear strategic direction and effective management. amc supports telecommunications and IT companies in future-proofing their procurement and supply chain functions, creating transparency, and sustainably increasing value contributions.

Screenshot March 3, 2026
  • Maturity of this industry in the procurement agenda

  • Completed Projects

  • Average value contributions achieved in optimization projects

  • Average efficiency gains in process and digitalization projects

  • Executive Summary

    Telecommunications and IT companies operate in dynamic markets characterized by short innovation and technology cycles, a high degree of dependence on technology and service providers, and increasing demands for availability, scalability, and security. Procurement increasingly involves complex bundles of hardware, software, licenses, and services.

    At the same time, pressure is mounting on costs, time-to-market, and investment efficiency, while requirements for compliance, data protection, and sustainability are increasing across the entire value chain.

    Fabian explains with a smile

    Common challenges

    “A high degree of dependence on technology and service providers limits our ability to act.”

    “Short technology cycles make long-term planning and management difficult.”

    “Transparency regarding costs, contracts, licenses, and services is limited.”

    Areas of Focus

    Shaping the Future

    amc helps your company develop a clear vision for the future of its procurement

    Optimize costs

    amc helps your company optimize costs in a sustainable way

    Develop organizations

    amc supports your company in further developing your supply chain organization

    Establishing Resilient Supply Networks

    amc helps your company build resilient supply chains.


    's References in the Telecommunications & IT Sector

    eSourcing and eAuction coaching for international subsidiaries. amc supported over 250 events with an annual procurement volume in the billions of euros—to increase competitive pressure, secure better terms, and achieve consistent sourcing excellence.
    Project and change management as part of a procurement system implementation. amc supported the strategic alignment of business units and the organizational integration—ensuring structured implementation and rapid adoption.
    Multi-year optimization of global procurement with a focus on processes, organization, and governance. amc established standards and enhanced control capabilities—to strengthen the strategic value contribution of the global procurement function.

    Relation to the shopping list

    The results of the Procurement Agenda show that companies in the telecommunications and IT sectors have significant room for improvement, particularly in the areas of strategy and governance, cost and contract management, and transparency regarding services and suppliers. The average maturity level in these areas is often below 40%. Given short technology cycles and high vendor dependency, companies benefit particularly from clear objectives, structured governance, and resilient supplier structures.

    Industry Insights 

    Frequently Asked Questions

    Frequently Asked Questions from Our Customers

    Through end-to-end transparency, multi-sourcing, and proactive risk management with digital early-warning systems.
    Through clear segmentation, consistent competitive sourcing for standard products, and value-driven management of strategic partners.
    Through end-to-end automation, data-driven control, and the seamless integration of suppliers into digital platforms.
    Andreas' portrait, standing, facing forward
    “Together with our clients, we develop realistic goals and strategies for the procurement and supply chain of tomorrow and successfully implement them.”

    Let’s talk about the challenges you’re facing

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